3-7 days for delivery for delivery from local warehouse except pre-order
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
1. sovol3d.com provide 1-year warranty for the printer's orders on sovol3d.com. (Most of the parts on the printer have a 1-year warranty, and some consumable parts on the printer have 1 months warranty like nozzles, build plate, belt etc.)
2. sovol3d.com provide 1 monthly warranty for accessories orders on sovol3d.com.
3. Please Email us or message us directly
1. The problem is not caused by using the parts or firmware from the third party.
2. The defective parts are not caused by incorrect operation or user error.
3. Provide the picture, and test video that we required to prove the parts defective. 4. Provide the order ID of the item. ( and series number of the printer).
(These policy above only works for orders on sovol3d.com. Amazon, or other platforms are not included, if you order sovol products on other platforms please email or message the related platform if you have questions.)