Contact Us

If you have a question or comment for us, Please contact us by email as a matter of priority and you will receive support and a response within 48 hours.
Customer support is available from 9:00 pm to 6:00 am EST.
Email: info@sovol3d.com

Please describe your problem as comprehensively as possible to improve communication efficiency.

If the problem is order-related, please provide your order number or a screenshot of your order.

If you haven't heard from us after 48 hours, please check your spam folder.

In order to solve your problem more efficiently, if your order was purchased from Amazon, please contact them directly:

1. Amazon United States - amazonus@sovol3d.com
2. Amazon Europe&Brazil - sovol_3d@outlook.com
3. Amazon Japan - amazonjp@sovol3d.com
4. Amazon Canada/ Australia / Mexico - sovol3d@hotmail.com