SV06 Help Center

The bed leveling problem

1. First check whether the fixing screws of the beam on the top of the gantry frame (refer to the picture, there are 4 pieces in total) are tightened, and whether there is a tilt in the installation, you can try to use a wrench to reinforce it.

2. Check again whether the fixing screws of the hotbed (refer to the picture) are tightened, you can try to use a wrench to reinforce it.

3. After checking the reinforcement, restore the factory settings first, refresh the firmware, and then try to run Auto Z-align and Leveling Bed, that is, re-leveling.
Firmware: https://sovol3d.com/pages/download

Flash firmware video tutorial: https://www.youtube.com/watch?v=p6l253OJa34&list=PLR9JZRQ01t7lgsgEfBYiTzZKhnPCwkUZ6&index=27

Leveling tutorial: https://www.youtube.com/watch?v=_YOPNDGI8mk&list=PLR9JZRQ01t7lgsgEfBYiTzZKhnPCwkUZ6&index=14&t=11s

4. Disassemble the hotbed part, measure them separately with a ruler, and compare the isolation columns, hotbed and bottom slider plate. Check if the length of the 5 isolation columns (refer to picture) under the hotbed are the same.

Disassembly hotbed tutorial: https://www.youtube.com/watch?v=AD0WjAVfhRc&list=PLR9JZRQ01t7lgsgEfBYiTzZKhnPCwkUZ6&index=29

5. Use a ruler to measure the hotbed and the bottom slider board separately, and check whether three A4 papers can pass through the gap (refer to the picture).

The under-extrusion problem

It may be that the nozzle has a blockage situation or the leveling is not adjusted properly, the nozzle and the hot bed are too close to each other can also have an effect. You can use a needle to clean the filaments that may be blocked on the nozzle under heating, and use the smallest wrench to clean the filaments that may be clogged in the heat break part like sending filaments. First restore the factory settings and then refer to the leveling video for re-leveling.

Leveling video: https://www.youtube.com/watch?v=_YOPNDGI8mk&list=PLR9JZRQ01t7lgsgEfBYiTzZKhnPCwkUZ6&index=15&t=11s

 

Thermal Runaway and Heating Failure

1. Check whether the heating wire and thermistor wire of the hotbed are firmly plugged in and whether they are damaged.

2. You can change the heating wire and thermistor of the hotbed to the position of the nozzle, and then set the heating to 60 degrees to try. (Because of the exchange, it is necessary to set the heating nozzle, but it is the hotbed that actually heats up.)

3. Please use a multimeter to check whether there is 24V DC voltage output in the position in the picture after operating the hotbed command.

 

If the print sticks, it reaches some high and then does a massive layer shift like the whole Z assembly is bent because it happen always at the same point and the print fails.

You can slow down the printing speed to print, and then check whether the coupling that fixes the Z-axis motor shaft and the screw rod and the screw that fixes the T-nut of the screw rod are loose. Lock them tightly to ensure that the motor shaft and screw are moving synchronously. Then check whether the screw rod is bent. If it is bent, remove it and put it on the table for comparison with a ruler, and then provide us with a picture of the bend for confirmation.

 

The heat creep problem (The print fails in some middle points, sometimes higher or lower points.)

1. Because the uneven heat dissipation of bi-metal may cause thermal creep, the temperature of the melted PLA of the bi-metal heat break will be about 10-20 lower than the normal temperature. We have also verified that the nozzle temperature of 175-180° can melt and extrude ordinary PLA normally. You can check whether the retraction distance is too long, the standard is about 0.5mm-0.8mm, and you can also increase the nozzle temperature by 5-10° appropriately for printing.

2. If the nozzle is blocked, you can use a needle to clean the filaments that may be clogged on the nozzle under heating, and use the smallest wrench to clean up the filaments that may be clogged in the heat break part like sending filaments.

3. You can disassemble the extrusion mechanism and clean up the filaments left on the gear. Check whether the extrusion gear is loose and the discharge is not smooth, and lock the screw that fixes the gear. The extrusion is not smooth, and the situation of blockage will affect the printing.

Reference video: https://www.youtube.com/watch?v=mFIRd1ZH81I&t=3s

 

After a power outage, the display is blank. It powers on and goes to a blank blue screen.

1. You can first remove the screen and put it on the table. Except for the screen cable, keep it away from contact with other metal parts of the machine, and then try flashing the firmware.
2. Refer to the part of flashing the motherboard firmware in the video, and format the TF card and set the format according to the requirements.

Firmware: https://sovol3d.com/pages/download

Reference video:https://www.youtube.com/watch?v=vqaneIsSauM

 

Collider when goes the auto home

1. The x-axis timing belt is too tight, you need to loosen the timing belt properly.
2. The sensitivity of the x-axis is not appropriate, you can increase or decrease it appropriately.

Reference video: https://drive.google.com/file/d/1ktlWaCj0ih8VZ1OfXTzJNK-6btK08ZtT/view?usp=share_link

 

No response to the impact for X-axis goes auto home

1. Because it adopts the limitless switch mode, it is normal that occasionally there will be no response to the impact and slow response during the auto home process. Please follow the steps to adjust it.

2. If the belt is too loose or too tight, it will affect the auto home. First adjust the tightness of the belt to an appropriate level (generally, it can move smoothly), and then try to auto home.


3. If there is still no response to the impact or the response is slow, you can increase the sensitivity value of the corresponding direction (X or Y), increase by 1~5 each time, return to the previous level and press save, and then auto home again for testing.
(Operation steps: Configuration→Advanced Settings→TMC Drivers→Sensorless Homing→Store Settings)

 

Motherboard fan noise

Try to disassemble the cover of the motherboard, and check whether there are foreign objects inside the motherboard fan or abnormal noise caused by cables interfering with the motherboard fan.

 

The X-rail bearings are noisy and unstable, and there is noise when the z-axis prints quickly.

These are normal phenomena and do not affect printing. The machine itself is like this. If you feel that the friction is too much, you can add a little lubricant.

 

The Z axis does not run smoothly

1. Check whether the screw fixing the wire rod on the coupling (1 in the picture) is loose, and ensure that the wire rod and the motor run synchronously.

2. Check whether the T-shaped nut (2 places in the picture) is loose, whether there are sundries, and whether the bearing at the optical axis (3 in the picture) has any sundries.

3. Is there any problem with printing random models? Please provide a video of the z-axis not running smoothly when printing.

 

Coupling cannot be locked

Adjust the position and lock the screws on the coupling tightly (as shown in the picture). The lower screw is to lock the motor shaft, the upper screw is to lock the wire rod.

 

 

During auto home, the z-axis direction will only move upwards.

1. Is the sensor light on? If not, check to see if the connection wires are loose.
2. If the light is on, you can initialize the machine and try again.

 

The specifications of the two extruder fans on the SV06 (hot end & parts cooling fans)

Axial flow fan 24V 4010 (wiring with terminals) 4010 Hydraulic axial flow fan 24V 5500 rpm ±15%, 2.5 terminals 100mm outside the red and black frame

76 comments

Alex Martinez

Replaced my heat throat unit on my sv06 plus under warranty about a month back ever since I have no layer adhesion it prints the project but layers don’t stick best way to describe it as flaky took the same Goode file and ran it on a sv01plus came out fine I will re tear down the unit today if I have time and check the gears heat throat all that was sent to me has their been a fault batch of bi metal heat throat

Alex Martinez
Colin DALE

Hi scoop I need a new bed lead where do I get one thanks Colin

Colin DALE
Guillem Jacquet

Tenim una Sovol SV06 i volem imprimir una peça amb mides 200×200×15 mm i comença a imprimir la peça descentrada i no hi cap.

Guillem Jacquet
KorayTurna

Hello, I have a with my Sovol SV06. After I make the Steps of Leveling and it was OK and try to print the test 3Dbency.gcode on the TF card the Extruder press on the Baseplate and make deep scratches and it was so tight that the extruder jammed. Now the Base plate have big scratches and demolished. Whats the Problem and what can I do?

KorayTurna
FRANCISCO

Hello, I need help, my Sovol SV06 Plus has a filament jam in the extruder and I can’t get the TPU filament out of the extruder. This has never happened to me and I have to hand in a job. How can I solve that? Do you have any instructions for disassembling the extruder and removing the filament? Thank you

FRANCISCO
yudah vizel

Hi Team 1. i want to add filament sensor in the instraction i need to connect it to the “DET port” but it alrady in use , so where do i need to connect it ? 2. there is open connector ( white with 2 pins ) that is not in use on the right of the exstroder , what does it for ?

yudah vizel
junk

Your products are total junk and your support sucks. look at all of the comments below.

junk
Joshua Schmidt

Sv06 Plus won’t start. It seems that it is stuck on the opening screen. I have tried redownloading the firmware, but it has not seemed to work. I am not sure what to do and would appreciate any suggestions.

Joshua Schmidt
Nahuel Eubel

Hi, I have bought a Sovol S06 and sadly one of the motor axis broke in half. I would like to replace it. As an artist I find this product really usefull. Kind regards

Nahuel Eubel
Degilson Ribeiro dos Santos

Vocês tem perfil do prusa slicer para Sovol 06, para nos enviar?

Degilson Ribeiro dos Santos
Alex

Hello, I wanted to update the firmware on my sovol sv06 but unfortunately the screen remains blue can you help me? I followed all the instructions on the site did not help

Alex
Martin Browning

What is the email address for warranty problems? Order 40904 just received clogged, scored magnetic plate, extruder very worn and will not extrude.

Martin Browning
Luis Hernandez

I try to turn on the printer and doesnt work, it was turned off and now Im trying to turn on and just dont turns on

Luis Hernandez
edgar torres

worst support I ever found to be honest. Take an eternity to respond. I regret this purchase.

edgar torres
Jonas

Hello Sovol-Team, i need a new cable from the mainboard to the extruder where can i get this?

Jonas
D1g174L

i got a sv006 and in a couple of months the nozzle broke off and i cant remove the threads from the nozzle what should i do or just buy a new one

D1g174L
Noelani

The boat popped off the bed While running the very first print. I was 75% done and then jumped ship. The second attempt to print the boat. The printer layer down 3 layers which didn’t attach to the bed. Can someone please help?

Noelani
Terry McIntyre

My SV06 will not auto level, It will start and show 1of25 on screen lthe move to the left and raise up then push hot end against left stop and say complete and save settings.

Terry McIntyre
M. Miller

I bought a V6 just before last Christmas, and up until last week I rarely had any complaints. Then suddenly, I kept having failure after failure, either the filament would jam in the extruder, or the nozzle. I noticed that the last failure I had, the extruder had freed itself, but the strings that were coming out looked like a serrated blade of a knife. Is it possible that the hotend is loosing heat and the heat sensor isn’t picking it up?

M. Miller
ade

new printer and get Driver error printer halted

ade
Tiziano Passerini

The printer is stuck in the boot stage. After turning it on, the display only shows the splash screen and remains stuck there. Nothing can be done to operate the printer. I suspect I may need to flash the firmware on the touchscreen. The support web page recommends contacting Sovol, because no firmware is available for download. The printer is an S06 plus.

Tiziano Passerini
David Greenlee

When I do z home setup it never wants to go closer to bed try-5 and save but never gets closer

David Greenlee
Benjamin szyszka

Hallo,ich habe einen sovol 06 pro gekauft und beim Leveln friert mir immer das Display ein und ich kann dann nichts mehr auf Bildschirm machen, was kann ich tun oder woran liegt es ? Netzteil defekt? Gcode ? Was noch…..? Bitte um schnelle Hilfe und Support ,vielen Dank im vorraus ,bisher war ich immer zufrieden mit allem von sovol!!! Mfg ben

Benjamin szyszka
matthew bonafede

just following the leveling guide in my sv06 manual. step 4 is where it went wrong. when clicking level bed the machine appeared to check one maybe two spots and said it was done. tried to restart the leveling process but now i vant get through step one now. machine says “endstopsz”. so far this is not a good experience. i have know idea what to do. Sovol?

matthew bonafede
Omar

I received my printer, and it will not move much on the z-axis. Troubleshooting has not resulted in a fix. I would like a replacement unit. I have sent multiple emails to info@sovol3d.com and have not received a response in more than 48 hours. Should I be using another email address to get help?

Omar

Leave a comment