SV01PRO Help Center

Thermistor Error

If your printer has triggerred a thermistor error, it might be something went wrong during the hot bed or hotend heating up.

1. A step to confirm whether the error caused by the hot bed or the nozzle. Heat up the hot bed to 80 degrees alone to see if would trigger the error.Then heat up the nozzle to 200 degrees alone to see if it would trigger the error.

2. Check if there is any looseness or damage appears on the wiring of the heating port from the mainboard.(Looseness of the wiring might be caused due to many reasons, like movement of the printer and etc.)

3. Check whether the power supply has been adjusted to meet the local voltage.

4. Swapping Test:Please exchange the heating wires of the hot bed and the nozzle on the main board to perform the heating test.

- If it is the problem with the hotbed heating up, then move the hotbed heating tube to the nozzle heating port on the motherboard, and set the temperature of the nozzle to 80 degrees and see if it would trigger the error.

- If it is the problem with the nozzle heating up, then move the nozzle heating tube to the hotbed heating port of the motherboard, and set the temperature of the hotbed to 80 degrees and see if it would trigger the error.

Note: A note when heating the hot bed:

Please note that when heating the hot bed, we can not put cold objects on the hot bed during the heating process or after the heating is completed, which is very likely to cause a sudden drop in the temperature of the hot bed and causing the thermistor errors;

For example, when we remove the cold soft magnet, then heat the hot bed, and then put the cold soft magnetic sticker on the heated hot bed. The temperature of the hot bed will drop sharply and causing the thermistor error.

 

Frozen Screen

1. SD Card: Check if there is any firmware type file (The motherboard firmware with the suffix bin and the screen firmware with the suffix diwn_set) left in the SD card before printing? If yes, please format the SD card to Fat32 format first.

2. If the problem still goes on, then refresh both motherboard firmware and touchscreen firmware again.

 

Abnormal Fan Noise

If there is a abnormal noise appear on the printer, please confirm whether it comes from mainboard or the extruder.

1. Check whether there are any debris or wires interfering the fan rotation.

2. Check whether there is any damage appear on the fan blades.

3. Check whether there is any deformation appear on the fan cover and the bottom of the gantry.

Please follow the steps above for troubleshooting and provide result and a video of the noise with us. We would confirm the problem and provide correct solutions or replacement(if needed) on this issue.

 

Not Reading SD Card

If the SD card can not be read by the printer, you may encounter one of the problems listed below.

1. Incorrect Name of the STL; The name of the STL should not exceed more than 16 characters and with no special symbols.

2. Problem With the SD Card;

-The SD card should be formated to the FAT32 format;

-The memory of the SD card should be less than 16GB;

-Check whether the SD card can be read by the computer;

-Use alcohol or an eraser to wipe the metal antenna of the SD card and try again to see if it can be read.

 

What material was the original heat shroud (the air guide) printed with?

The air guide is printed with PLA filament, you can make a few more spares.

 

SV01PRO flash firmware tutorial:

https://docs.google.com/document/d/1au1YpSzFVfLCmFNHF4EJ_wLbIBUcU9zQ/edit?usp=sharing&ouid=116699464694286068058&rtpof=true&sd=true

 

After installing the latest firmware, you are unsure how to get the printer to be recognized by your macbook M1

Connect the computer with the supplied usb cable and check if the device manager shows the port, refer to the picture. There is a display is connected.

 

The tutorial on disassembling the SV01PRO hotend to clear a clogged hotend

https://www.youtube.com/watch?v=Lx5ndVX-l6k&t=42s

38 comments

Mark Brookes

can i get a replacement extruder for sv01pro?

Mark Brookes
Dácio

Hello, I have a problem with the extruder. The part that screws into the heater block is rotating. I can’t thread it because it rotates together.

Dácio
Jim Mcnally

Can i purchase a extruder and hot end for my sovol svo1 pro , as its not working

Jim Mcnally
Lisa

I really loved my Sv01 pro, and thought I would be getting more sovol printers, but my extruder is messed up, there is no way to replace or upgrade, there seems to be zero thought of firmware upgrades to get more fine tuned features. No aftermarket support means that eventually simple breaks will make good and not that old machines unusable. My biggest disappointment is not being able to grow my printing skills with more sovol printers.

Lisa
Dallin Stimpson

my printer wont move down when I click the z down button. nor when I click home or auto leveling. it just sits there probing the air doing nothing, then goes back to the regular screen. and when I try a z offset it doesn’t move at all.

Dallin Stimpson
Aldo

Buongiorno…dove posso trovare il Firmware precedente a quello gia installato sulla SOVOL 01 PRO ? mi sta dando problemi al livellamento lasciando ultima riga in fondo non livellata ,,,come posso risolvere il problema? Fino a qualche giorno fa ha stampato benissimo ,poi si vede che ho toccato qualcosa nel menu’ che non ha piu funzionato come dovrebbe ….come posso risolvere il problema?

Aldo
Niko

My gantry won’t slide in connect to the base of my sv01 pro printer

Niko
Niko

My gantry won’t slide in connect to the base of my sv01 pro printer

Niko
Jennifer Hagy

My solvol pro stopped printing mid print and sensor was red and when i went to hit resume print it went to auto home and got stuck on right side making grinding noise. I have checked all connections. nothing loose or broken. screen will start resume process then auto home and do grinding again

Jennifer Hagy
DOYLE LOFTIS

my sv01 pro touch screen stoped working same day i set my new 3d printer up what can i do?

DOYLE LOFTIS
jeannot

je ne comprend pas je suit tomber en panne avec 2 impriment sovol sv01 pro la buse ne chauffe plus

jeannot
Brian

I’m using Cura for my splicing program. The default machine settings seems odd. Is it possible for you to send me the recommended machine settings for Cura? Thanks

Brian
Jason Cox

I bought a Sv01 pro (US) from you and I need to get another index for it. I seen the sv04 index works with it but I’m not sure if it’s left or right handed. I need help so i can replace it immediately. Thank you

Jason Cox
DANIELE SILVESTRINI

salve,ho una sv01pro, voglio stampare con nylon+carbon fiber, cosa devo modificare?

DANIELE SILVESTRINI
flores

je possède 4 imprimants 3 d j’ai des problèmes avec la n °1 qui a des gouttes sur les sujets et le n° 3 donc j’ai dû changer le support réchauffeur de la buse avec leur position des 2 fils blanche température

flores
flores

je possède 4 imprimants 3 d j’ai des problèmes avec la n °1 qui a des gouttes sur les sujets et le n° 3 donc j’ai dû changer le support réchauffeur de la buse avec leur position des 2 fils blanche température

flores
Anonyms

So my computer won’t format the SD card and I can’t even open the file. How do I fix it?

Anonyms
Alain Dion

I have a Sovol SV01 pro and I change the original mainboard V4,2,2 for a mainboard V4.2.7 Creality) I can’t find the firmware to install this board

Alain Dion
Josef Keilhammer

Hi there, i recently bought a refurbed SV01 Pro, first of all, the fan for cooling the build is very noisy, but there is a bigger issue. The print quality is fine for about 10mm, above that, there is quit a lot of ringing going on. I testprinted a pipe several times and the ringing always has the same pattern, there might be a problem with the spindles, what do you think? How do we get this fixed, because I want to use the printer, but the builds are not good, please contact me, this is my second sovol and the third one is soon to arrive. The order on the SV01 Pro was #32622 March 22, 2023. Thank you, kind regards, Josef

Josef Keilhammer
Trevor

When replacing filament rolls the filament broke off in the extruder and is lodged in the gear that feeds the filament. I opened it up some and tried to push the filament through with the extruder preheated but that didn’t work. Any advice on what to do to fix this? Should I take apart the whole extruder?

Trevor
Claudio Sciarini

ORDER #24537 I have a problem with the extruder offset setup, I can’t set the correct extruder plate distance and the z axis stays too high from the plate so the first layer doesn’t stick to the plate preventing any printing altogether How can I solve this problem thanks for the help

Claudio Sciarini
Barry Hamilton

Half way through a print run started to run strings. Finished the print 2 of the 3 prints came out 3d one all stringy. Started an new print and print will not stick to bed and just creates a giant ball of string Svo1 pro printer

Barry Hamilton
Mark

Can I buy replacement extruder sv01pro

Mark
John Fisher

I have downloaded the profiles for the SV01 Pro o use in cura but dont know how to import them Cura says they are corrupt

John Fisher
Thomas

I had a failed print over night due to my own errors, I melted the plastic cover in front of the nozzle its not the heater block. but it front of that. please help I love this printer and I want to replace the part asa.

Thomas

Leave a comment